CHOM CAFÉ & RESTAURANT Customer Satisfaction Survey Questions

LANGth | LANGen | LANGcn

The branch you use the service

Part 1 : Personal Information

1.1 SEX

1.2 Nationality

1.3 Are you travelling or living in Chiangmai ?

1.4 AGE

1.5 Occupation

Part 2 : Information about consumer behavior in using CHOM CAFÉ

2.1 Have you ever visited CHOM CAFÉ ?

2.1.1 If yes, how many times have you visited CHOM CAFÉ?

2.1.2 What time of the day do you visit CHOM CAFÉ?

2.1.3 Who do you go to CHOM CAFÉ with most often ?

2.2 What is your main reason to visit CHOM CAFÉ?(multiple selections possible)

2.3 Will you recommend CHOM CAFÉ to the people you know?

2.4 Are you going to visit CHOM CAFÉ again?

2.5 If the shop doesn't have a Tropical Thaimoss Garden, will you choose to use the service?

Part 3 : Satisfaction in using the service of CHOM CAFÉ

3.1 Assessment form ( food and price )

3.1.1 The food is delicious and of good quality, it looks exactly like the picture.

3.1.2 There is a wide variety of food to choose from.

3.1.3 The raw materials are clean, fresh and up to standard.

3.1.4 Prices are reasonable with food quality, atmosphere and service.

3.2 Assessment form (service)

3.2.1 Good service staff, enthusiastic, attentive to customers.

3.2.2 The staff are polite, courteous and always smiling.

3.2.3 The staff has presented recommended menu to customers well.

3.3 Assessment form ( atmosphere )

3.3.1 The atmosphere in the garden is beautiful and clean all the time.

3.3.2 The atmosphere inside the shop is beautiful, clean and modern.

3.3.3 The number of seats is sufficient for service.

Satisfaction in using the service of CHOM CAFÉ